Jeg fik bolden anbefalet af søvnapnøklinikken på sygehuset i Køge - det er en rigtig fin løsning til at undgå at ligge på ryggen, hvor man er mere udsat for at snorke og have søvnapnøer - men det kræver noget tilvænning at bruge bolden.
Used to use a pillow but takes up too much of the bed so thought I'd try this not the best to be honest comes off sometimes and very expensive for what it is
Dear Steven Smith,
Thank you for your review of the Nyxmate Snoreball. It’s always unfortunate when a customer isn’t completely satisfied, but we truly appreciate you sharing your experience — it helps us improve.
Since you’ve only recently received your Nyxmate Snoreball by post, you’re of course welcome to return it if you’ve changed your mind. Just email us at info@nyxmate.com, and we’ll find a solution together.
A tennis ball can be used as an alternative and will have roughly the same effect — it may be a more affordable option. However, it will also feel uncomfortable at first, as it takes time to get used to sleeping with a ball on your back, regardless of the type. The purpose of the ball is precisely to create slight discomfort when lying on your back, prompting the body’s natural reflexes to turn over and continue sleeping on your side.
The good news is that the ball typically only needs to be used for about 3–4 months. It works as a positional therapy aid, training the body to sleep on its side — even without the ball over time. If you later return to back-sleeping, the ball can easily be used again.
Regarding your experience with the ball occasionally coming off during the night, it may help to ensure that the two halves are screwed tightly together. Feel free to tighten firmly — the ball is built to withstand it.
We also find that some users unconsciously remove the ball in their sleep during the initial period — this is completely normal. The subconscious simply tries to eliminate whatever causes discomfort. During this adjustment phase, it’s perfectly fine if the ball doesn’t stay on all night — this usually improves over time.
Once again, thank you for your honest feedback. You’re always welcome to contact us if you have any questions or need assistance.
Warm regards,
Nyxmate
Easy to use and it works very good. Hardly snoring anymore.
Unfortunately after 2 Weeks of use the ball broke apart and is useless now.
I ordered a new one……
Dear Geert,
Thank you so much for your kind review — especially considering that your sleep ball was damaged. We're really sorry to hear that.
A new ball has been sent to you earlier today. We hadn’t realized that your new order was due to the first one being broken. Thankfully, this is a rare issue, but occasionally the balls can be damaged during shipping.
In cases like this, you're always welcome to reach out to us at info@nyxmate.com with a photo of the ball — we’ll be happy to send a replacement free of charge.
Since you've already purchased a new one, we'll of course refund the full amount.
We hope the new ball brings you lasting comfort and better sleep.
Warm regards,
Nyxmate